Thursday, June 3, 2010

Jemena Survey

Got a call from Jemena, they wanted to do a survey on how satisfied I was with their service.

Told the guy on the phone that the underground pit hasn't been done yet, but he insisted to start the survey anyway.

Question 1: Did they dig the ground?
Answer: No, they didn't dig the ground, the pit is still not done yet.

Question 2: Did you meet the workers on site?
Answer: No, I didn't see them at all because the work has not been done yet.

Question 3: Did Jemena did the work to your satisfaction?
Answer: I'm very unsatisfied with the work because it hasn't been done yet.

I think at that moment he realised that "the work wasn't done yet" and he terminated the survey.

1 comment:

  1. We had exactly the same thing happen with Jemena. They insisted that the pit was finished, when I was calling them standing at the site and there was no pit....

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